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Nice idea Andre. Maybe this will help people create better tickets.Figure I might as well sticky this, its useful.
If anybody wanted an example of a clear, easy to understand and easily resolved ticket and a great use of andre's method above im recommend looking at one of Slurpre's tickets because he clearly states what they abused,time etc and usually has valid evidence in the form of a video. This is my opinion and understanding through looking at a few of his tickets.
http://www.bybservers.co.uk/index.php?action=profile;u=3965;area=hd_showticketsJust incase someone wished to view them.I mostly use demos, fraps and screenshots.Edit:Your tickets should be constructed with something of the lines of:*Info about the incident*What rules was broken (what was abused)*Time of the incident*Proof in form of pictures/demo/youtube.*Steam ID + server.
Edit 2: Simply whenever you play, just type in console "Record <Demoname>" and from there you can give ticks of the video you wish the admins to see, or you can record the demo using fraps. Demo also gives you the possibility to 'drive' which allows you to move around freely.
Great job, although it has been done before: http://www.bybservers.co.uk/index.php?topic=4006.msg24731#msg24731
How is fraps harder to catch abusers?And also, wmv isn't really a good filetype. it just gets the job done.
Fraps will bog most computers down. Many dont have it set up to record well. Then wmv is good to get it uploaded decently fast, and without much hassle. I also say its decent not good. And most people also have windows movie maker or such
Also you need to buy it! 30 seconds can not be enough for some cases, and a demo can just run for hours on end with a small filesize (<50mb).Oh and it's also useful for the drive tool, and proving someone uses hacking addons.